June 09, 2025
Waiting until contract renewal to engage with your IT provider? It's time to change that approach.
Technology is never static; it evolves continuously, along with the cyber threats targeting your business. That's why scheduling quarterly IT reviews is essential to keep your operations secure, efficient, and ahead of the competition.
Yet, many business owners aren't sure what questions to ask during these check-ins.
To help, here's a practical guide: key questions your IT provider should be ready to answer every quarter—clear, jargon-free insights that ensure your business runs without a hitch.
1. Are There Any Current Security Vulnerabilities We Must Address?
This goes beyond routine checks. Confirm:
● Is our antivirus software fully updated?
● Are there any systems pending critical patches?
● Have there been any recent security warnings or near breaches?
Being cautious means being prepared.
2. What's The Status Of Our Data Backups? Have They Been Tested Recently?
Think of backups like safety belts—you only notice their value in a crisis. Ask:
● When was the last successful full data restoration test?
● Are we using the optimal backup method—off-site, cloud, or hybrid?
● Are all critical data and systems included in the backups?
● Is the backed-up data securely stored and protected?
Many businesses mistakenly believe they're fully backed up—until disaster strikes.
3. Are All Team Members Adhering To Security Best Practices?
It only takes one employee clicking a malicious link to compromise your entire network. Check:
● Have there been any suspicious login attempts or risky activities?
● Is it time for another round of phishing awareness training?
● Are all employees using multifactor authentication?
Bonus points if your IT provider proactively raises these concerns.
4. How Is Our Network Performing? Are There Any Bottlenecks?
Slow technology means slow productivity, which impacts your bottom line. Ask:
● Are there recurring issues affecting performance?
● Is our hardware or software becoming outdated for our needs?
● What optimizations can be made to enhance speed and efficiency?
Even minor improvements can significantly boost operations.
5. Are We Fully Compliant With Industry Regulations?
Regulations evolve, and so must your policies. Verify:
● Are we meeting all current industry compliance standards?
● Have any legal or regulatory requirements recently changed?
● Do we need to update our policies, software, or employee training?
Noncompliance can lead to costly fines—stay proactive.
6. What Should We Budget For In The Upcoming Quarter?
Effective IT management is forward-thinking. Ask:
● Are any software licenses due for renewal?
● Is any equipment approaching the end of its lifecycle?
● Are there upcoming projects requiring financial planning?
Planning ahead helps you avoid unexpected costs and manage your budget confidently.
7. Which IT Or Cybersecurity Trends Are We Missing That Could Impact Our Security Or Speed?
Technology and cyber threats evolve rapidly. Ask your IT partner:
● Are there new tools or best practices we should adopt?
● Are we behind in security protocols or performance standards?
● What strategies are similar-sized businesses implementing that we aren't?
● Are there emerging threats we need to be cautious about?
Failing to keep up with trends not only slows you down but also increases your risk. A proactive IT partner keeps you ahead, not catching up.
If These Conversations Aren't Happening, Consider This A Warning Sign.
If your IT provider can't answer these questions clearly—or doesn't suggest regular quarterly meetings—you may not be receiving the support your business needs.
Technology advances fast, and cyber threats move even faster.
You deserve an IT partner who prevents issues before they arise, not just fixes them after the fact.
We provide a FREE 15-Minute Discovery Call designed to give business owners like you a transparent review of your technology setup—highlighting what's working, what needs improvement, and how to address potential problems before they escalate.
Click here or call us at 877-310-0123 to schedule your 15-Minute Discovery Call today!
