Technology Downtime Can Shut Down Your Operations
Many manufacturers face serious challenges when their IT infrastructure isn't built to support real-time, high-demand operations. Common issues include:
- Network or server outages halting production lines
- Lack of support for legacy manufacturing equipment and modern software integration
- Cybersecurity threats targeting intellectual property or supply chain partners
- Limited visibility into system performance across multiple facilities
- Compliance challenges related to data handling, reporting, or vendor communication with HIPAA, PCI, and FTC Safeguards
Windstar Technologies helps manufacturers avoid these disruptions with proactive, reliable, and cost-effective IT support built around your production environment.
22
Years in Business
300+
Satisfied Customers
1000+
Endpoints Managed
Why Manufacturers Trust Windstar Technologies Inc?
- Microsoft AI Cloud Partner
We deliver advanced, cloud-enabled infrastructure through Microsoft's AI-driven tools—supporting everything from office productivity to machine monitoring and ERP integration. - 20+ Years of Industry Experience
Our team understands manufacturing workflows, supply chain systems, and the real-world impact of downtime, latency, and compliance failure. - Cybersecurity & Compliance-Ready IT
We protect manufacturing operations with robust cybersecurity, access control, and compliance support for industry-specific regulations like HIPAA, PCI, and FTC Safeguards.
- 24/7 Monitoring & Support
From production floor to remote office, we deliver real-time system monitoring and 24/7 help desk support, ensuring your team always has access to critical tools. - Scalable Support for Multi-Site Operations
Whether you're a single-location operation or a multi-facility manufacturer, we provide centralized IT management with location-specific customization.
Our IT Services Include:
Data Backup & Recovery Services
We provide automated, secure backup solutions and disaster recovery planning to ensure business continuity in case of cyberattacks, hardware failures, or natural disasters.
IT Help Desk Services
Our helpdesk support team offers fast, reliable IT assistance, ensuring that your team receives expert guidance and troubleshooting whenever needed.
Outsourced IT Support
We act as your dedicated IT department, handling network management, software updates, cybersecurity, and IT troubleshooting so you can focus on growing your business.
VoIP Phone Systems
Our solutions provide seamless integration, HD voice quality, and advanced call management features, helping businesses enhance collaboration and reduce telecommunication expenses.
Disaster Recovery Planning
We develop customized business continuity plans to ensure fast restoration of critical systems in case of cyberattacks, data loss, or system failures.
Managed IT Services
Our fully managed IT services provide proactive monitoring, cybersecurity protection, and network optimization to ensure your technology infrastructure remains secure and efficient.
Cloud IT Services
We offer secure cloud migration, cloud storage solutions, and cloud application management, allowing organizations to scale efficiently and collaborate from anywhere while ensuring data security and accessibility.
Cybersecurity Services
We provide firewall management, endpoint security, email security, threat detection, and employee cybersecurity training, ensuring your organization remains protected against ransomware, phishing, and data breaches.
IT Compliance Services
We provide compliance-focused IT solutions that help organizations meet HIPAA, PCI, FTC Safeguards, and industry-specific regulatory requirements, reducing security risks and avoiding legal penalties.
PCI Compliance Services
We help organizations implement secure payment processing solutions, ensuring PCI DSS compliance by providing network security, encryption, vulnerability assessments, and compliance reporting.
Microsoft 365 Services
We offer Microsoft 365 setup, migration, security optimization, and ongoing management, enabling businesses to leverage cloud-based collaboration tools like Teams, SharePoint, and OneDrive while maintaining compliance and security.
Ransomware Removal Services
We provide immediate ransomware removal, system restoration, and threat mitigation services, ensuring your data is recovered and secured to prevent future attacks.
Co-Managed IT Services
We help reduce IT workloads, enhance security, and implement best-in-class IT strategies, ensuring your business stays ahead of evolving technology demands.
Frequently Asked Questions About IT Support for Manufacturers
What makes IT support for manufacturers different from typical office-based support?
Manufacturers rely on specialized systems like ERP, MES, and SCADA that must be consistently available and tightly integrated with their IT infrastructure. Unlike traditional office IT support, manufacturing environments require real-time response, secure data flow across operational technology (OT), and compatibility between legacy machinery and modern systems.
Can Windstar support our ERP and production management software?
Yes. We regularly assist with ERP systems, database management, and integrations between production software and broader business tools. We work with your software vendors to ensure smooth functionality, consistent updates, and user support.
How do you help protect manufacturing businesses from ransomware or cyberattacks?
We use a layered approach that includes firewall management, endpoint detection and response (EDR), network segmentation, phishing protection, and employee training. These tools are designed to defend against external threats and internal vulnerabilities while keeping your operations secure and compliant.
Do you offer support for both office and production environments?
Absolutely. We support both back-office and operational environments, ensuring your users—from engineers and production managers to executives—have access to secure, high-performing systems wherever they work.
How can we maintain compliance with industry standards?
We help you meet regulations like HIPAA, PCI, and FTC Safeguards through the implementation of data access controls, secure backups, incident response plans, audit-ready reporting, and detailed policy documentation. We'll align your IT strategy with your compliance responsibilities.
Can Windstar support manufacturers with multiple locations?
Yes. We offer scalable IT support for manufacturers with single or multi-site operations, providing centralized IT management and local support as needed. We ensure consistent standards, security, and communication across all locations.
What kind of response time can we expect for urgent issues?
We offer rapid response times and 24/7 support, with real-time monitoring that allows us to catch and resolve issues before they disrupt operations. For critical alerts, our team is available to respond immediately and coordinate resolutions with your staff on-site or remotely.
How do we get started with Windstar Technologies?
We begin with a Discovery Call to learn about your manufacturing processes, IT infrastructure, and key challenges. From there, we'll conduct a full IT assessment and propose a customized support plan designed to improve performance, minimize downtime, and support your long-term goals.
