When Managing IT In-House Becomes a Burden
Outsourcing IT isn't just a cost decision—it's a strategic one. We work with leaders who are tired of:
- Overwhelmed Internal Staff - Your IT team is stuck responding to daily issues instead of working on strategic projects.
- Inconsistent Support from Freelancers or One-Man Shops - You're relying on someone who disappears when issues escalate or systems fail.
- Compliance Risk - You're managing sensitive member or financial data and can't afford to fall short on HIPAA, PCI, or FTC Safeguards requirements.
- Unpredictable IT Costs - Reactive support models lead to surprise expenses that disrupt your budget.
- Downtime & Productivity Loss - Every outage or performance issue wastes time and impacts your operations.
Our outsourced IT services solve these pain points with reliable, round-the-clock support, compliance-ready security solutions, and strategic IT planning that scales with your organization.
22
Years in Business
300+
Satisfied Customers
1000+
Endpoints Managed
Our IT Services Include:
Data Backup & Recovery Services
We provide automated, secure backup solutions and disaster recovery planning to ensure business continuity in case of cyberattacks, hardware failures, or natural disasters.
IT Help Desk Services
Our helpdesk support team offers fast, reliable IT assistance, ensuring that your team receives expert guidance and troubleshooting whenever needed.
Outsourced IT Support
We act as your dedicated IT department, handling network management, software updates, cybersecurity, and IT troubleshooting so you can focus on growing your business.
VoIP Phone Systems
Our solutions provide seamless integration, HD voice quality, and advanced call management features, helping businesses enhance collaboration and reduce telecommunication expenses.
Disaster Recovery Planning
We develop customized business continuity plans to ensure fast restoration of critical systems in case of cyberattacks, data loss, or system failures.
Managed IT Services
Our fully managed IT services provide proactive monitoring, cybersecurity protection, and network optimization to ensure your technology infrastructure remains secure and efficient.
Cloud IT Services
We offer secure cloud migration, cloud storage solutions, and cloud application management, allowing organizations to scale efficiently and collaborate from anywhere while ensuring data security and accessibility.
Cybersecurity Services
We provide firewall management, endpoint security, email security, threat detection, and employee cybersecurity training, ensuring your organization remains protected against ransomware, phishing, and data breaches.
IT Compliance Services
We provide compliance-focused IT solutions that help organizations meet HIPAA, PCI, FTC Safeguards, and industry-specific regulatory requirements, reducing security risks and avoiding legal penalties.
PCI Compliance Services
We help organizations implement secure payment processing solutions, ensuring PCI DSS compliance by providing network security, encryption, vulnerability assessments, and compliance reporting.
Microsoft 365 Services
We offer Microsoft 365 setup, migration, security optimization, and ongoing management, enabling businesses to leverage cloud-based collaboration tools like Teams, SharePoint, and OneDrive while maintaining compliance and security.
Ransomware Removal Services
We provide immediate ransomware removal, system restoration, and threat mitigation services, ensuring your data is recovered and secured to prevent future attacks.
Co-Managed IT Services
We help reduce IT workloads, enhance security, and implement best-in-class IT strategies, ensuring your business stays ahead of evolving technology demands.
Why Organizations Choose Windstar for Outsourced IT Support
- Microsoft AI Cloud Partner
We bring cutting-edge solutions to the table as a recognized Microsoft AI Cloud Partner, delivering enterprise-grade tools to streamline, protect, and grow your organization. - 20+ Years Serving Member Associations
We've helped member-based organizations optimize IT for over two decades. We understand your challenges—and how to solve them. - Compliance-Driven IT Services
From HIPAA and PCI, to FTC Safeguards, we help you stay audit-ready and protect sensitive data through policy development, system hardening, and proactive monitoring.
- 24/7 Monitoring & Rapid Response Support
We don't wait for issues to happen—we monitor your environment around the clock and jump in with immediate solutions when something goes wrong. - Predictable Flat-Rate Pricing
With budget-friendly support plans, you get full-service IT management at a fraction of the cost of hiring an internal team. - A True Strategic Partner
We become an extension of your staff, working with you to align technology with your goals—not just fixing things when they break.
Frequently Asked Questions About Outsourced IT Support
What is outsourced IT support and how does it work?
Outsourced IT support means handing over your organization's IT operations to a dedicated external provider like Windstar Technologies. We take full responsibility for monitoring, managing, and supporting your systems, often at a lower cost than hiring and maintaining a full internal IT staff.
How do I know if outsourced IT support is right for my organization?
If you're experiencing frequent tech issues, unpredictable IT costs, limited in-house expertise, or struggling with compliance, outsourcing is a smart choice. We'll assess your current IT environment during a Discovery Call and show you exactly how we can improve it.
Will we lose control of our technology by outsourcing IT?
Not at all. Outsourcing gives you more control through structured processes, documentation, and transparency. You gain a strategic partner who works with you—not around you—to ensure your systems align with your goals and compliance needs.
Do you offer support after hours or on weekends?
Yes. We provide 24/7 support, including nights, weekends, and holidays, because we understand that issues don't wait for business hours. Our monitoring and help desk services are always available when you need them.
Can you help with both cloud and on-premises IT environments?
Absolutely. Whether you're fully in the cloud, entirely on-premises, or operating in a hybrid environment, our team is equipped to support, optimize, and secure your IT infrastructure.
What compliance standards do you help support?
We specialize in HIPAA, PCI, and FTC Safeguards. Our support includes risk assessments, documentation, encryption standards, data protection policies, and audit assistance.
How do you ensure data security for outsourced clients?
We take a zero-trust approach to cybersecurity, combining endpoint protection, multi-factor authentication, data backups, encryption, and threat monitoring. We also keep your systems updated to reduce vulnerabilities.
How can we get started with Windstar Technologies?
It all begins with a Discovery Call. We'll review your current IT setup, discuss your biggest pain points, and outline a roadmap for secure, efficient, and budget-conscious outsourced support.
