When IT Problems Disrupt Your Client Service, Your Reputation Suffers
In professional services, responsiveness, accuracy, and uptime are non-negotiable. Yet firms often face IT issues such as:
- Slow networks and outdated systems interrupting client deliverables
- Cybersecurity threats targeting confidential client data
- Failure to meet compliance requirements like HIPAA, PCI, FTC Safeguards and other industry-specific standards
- No disaster recovery plan in place for data loss or ransomware attacks
- IT support that lacks industry knowledge and urgency
Windstar Technologies eliminates these problems with proactive, compliance-ready IT support for professional firms.
22
Years in Business
300+
Satisfied Customers
1000+
Endpoints Managed
Why Professional Services Firms Trust Windstar Technologies Inc
- Microsoft AI Cloud Partner
As a certified Microsoft AI Cloud Partner, we use enterprise-grade cloud infrastructure to power secure collaboration, document management, and client communication tools. - 20+ Years Supporting Compliance-Driven Organizations
We work with firms that manage sensitive financial, legal, and client data, offering IT strategies that protect your operations and reputation. - Compliance-Aligned Solutions
Our services are aligned with regulatory requirements such as HIPAA, PCI, and FTC Safeguards, ensuring your firm avoids violations and remains audit-ready.
- 24/7 Monitoring and Help Desk Support
Our team is available around the clock to resolve issues quickly and prevent downtime that could affect billable hours or client deadlines. - Flexible, Budget-Conscious IT Plans
We create custom IT solutions tailored to your firm's size, workload, and budget, with scalable services to support growth.
Our IT Services Include:
Data Backup & Recovery Services
We provide automated, secure backup solutions and disaster recovery planning to ensure business continuity in case of cyberattacks, hardware failures, or natural disasters.
IT Help Desk Services
Our helpdesk support team offers fast, reliable IT assistance, ensuring that your team receives expert guidance and troubleshooting whenever needed.
Outsourced IT Support
We act as your dedicated IT department, handling network management, software updates, cybersecurity, and IT troubleshooting so you can focus on growing your business.
VoIP Phone Systems
Our solutions provide seamless integration, HD voice quality, and advanced call management features, helping businesses enhance collaboration and reduce telecommunication expenses.
Disaster Recovery Planning
We develop customized business continuity plans to ensure fast restoration of critical systems in case of cyberattacks, data loss, or system failures.
Managed IT Services
Our fully managed IT services provide proactive monitoring, cybersecurity protection, and network optimization to ensure your technology infrastructure remains secure and efficient.
Cloud IT Services
We offer secure cloud migration, cloud storage solutions, and cloud application management, allowing organizations to scale efficiently and collaborate from anywhere while ensuring data security and accessibility.
Cybersecurity Services
We provide firewall management, endpoint security, email security, threat detection, and employee cybersecurity training, ensuring your organization remains protected against ransomware, phishing, and data breaches.
IT Compliance Services
We provide compliance-focused IT solutions that help organizations meet HIPAA, PCI, FTC Safeguards, and industry-specific regulatory requirements, reducing security risks and avoiding legal penalties.
PCI Compliance Services
We help organizations implement secure payment processing solutions, ensuring PCI DSS compliance by providing network security, encryption, vulnerability assessments, and compliance reporting.
Microsoft 365 Services
We offer Microsoft 365 setup, migration, security optimization, and ongoing management, enabling businesses to leverage cloud-based collaboration tools like Teams, SharePoint, and OneDrive while maintaining compliance and security.
Ransomware Removal Services
We provide immediate ransomware removal, system restoration, and threat mitigation services, ensuring your data is recovered and secured to prevent future attacks.
Co-Managed IT Services
We help reduce IT workloads, enhance security, and implement best-in-class IT strategies, ensuring your business stays ahead of evolving technology demands.
Frequently Asked Questions About IT Support for Professional Services
How is IT support for professional services firms different from general IT support?
Professional services firms deal with sensitive client data, strict deadlines, and regulated environments, which require IT providers to understand compliance, confidentiality, and operational urgency. Our solutions are specifically designed to support fast-paced firms with high accountability to their clients.
Can you help us remain compliant with industry regulations?
Yes. We support HIPAA for healthcare-related firms, PCI for financial payments, and FTC Safeguards for firms subject to financial reporting regulations. We implement controls such as encryption, access management, data retention, and system audit logs, ensuring you remain secure and compliant.
What cybersecurity threats do professional services firms face?
Firms are common targets for phishing, ransomware, and insider threats, especially those storing confidential contracts, financial records, or PII. Our layered cybersecurity solutions defend your systems, educate your team, and monitor unusual behavior around the clock.
Can you work with our existing IT team or provider?
Yes. We offer Co-Managed IT support to supplement your existing team, handling specific responsibilities like cybersecurity, help desk overflow, or compliance consulting. We work collaboratively to enhance your internal resources without replacing them.
How do you protect client files and sensitive documents?
We implement role-based access controls, data encryption at rest and in transit, secure backups, and version history management, ensuring your firm has full control over file security and recovery.
Do you offer after-hours support for urgent IT issues?
Absolutely. Our help desk and monitoring services are available 24/7, which means you're protected during late-night deadlines, early client calls, or urgent weekend emergencies.
Can Windstar support firms with multiple office locations or remote teams?
Yes. Our services are fully scalable and designed to support multi-site operations and remote staff, providing centralized infrastructure with local flexibility. We ensure consistency across all users, devices, and locations.
What’s the first step to working with Windstar Technologies?
We begin with a Discovery Call to understand your current IT setup, identify pain points, and align our services with your business goals. From there, we conduct an assessment and deliver a custom IT strategy that supports performance, security, and compliance.
