When IT Stops Working, Your Mission Suffers
Without the right IT strategy in place, small issues can snowball into major disruptions. Here are some of the most common challenges our managed IT services solve:
- Recurring System Downtime - Frequent outages frustrate your staff, stall operations, and hurt member engagement.
- Reactive IT Support Models - Waiting until something breaks is expensive and inefficient.
- Compliance Pressures - Meeting HIPAA, PCI, FTC Safeguards and industry-specific compliance requirements regulations requires proper tools, controls, and documentation.
- Security Gaps - Unpatched software, weak firewalls, and user vulnerabilities increase your risk of ransomware and data loss.
- Unpredictable IT Costs - Break/fix approaches and emergencies lead to budget surprises.
Our managed IT services are designed to eliminate these issues by monitoring, managing, and supporting your systems 24/7, backed by a team that understands your unique operational and compliance needs.
22
Years in Business
300+
Satisfied Customers
1000+
Endpoints Managed
Our IT Services Include:
Data Backup & Recovery Services
We provide automated, secure backup solutions and disaster recovery planning to ensure business continuity in case of cyberattacks, hardware failures, or natural disasters.
IT Help Desk Services
Our helpdesk support team offers fast, reliable IT assistance, ensuring that your team receives expert guidance and troubleshooting whenever needed.
Outsourced IT Support
We act as your dedicated IT department, handling network management, software updates, cybersecurity, and IT troubleshooting so you can focus on growing your business.
VoIP Phone Systems
Our solutions provide seamless integration, HD voice quality, and advanced call management features, helping businesses enhance collaboration and reduce telecommunication expenses.
Disaster Recovery Planning
We develop customized business continuity plans to ensure fast restoration of critical systems in case of cyberattacks, data loss, or system failures.
Managed IT Services
Our fully managed IT services provide proactive monitoring, cybersecurity protection, and network optimization to ensure your technology infrastructure remains secure and efficient.
Cloud IT Services
We offer secure cloud migration, cloud storage solutions, and cloud application management, allowing organizations to scale efficiently and collaborate from anywhere while ensuring data security and accessibility.
Cybersecurity Services
We provide firewall management, endpoint security, email security, threat detection, and employee cybersecurity training, ensuring your organization remains protected against ransomware, phishing, and data breaches.
IT Compliance Services
We provide compliance-focused IT solutions that help organizations meet HIPAA, PCI, FTC Safeguards, and industry-specific regulatory requirements, reducing security risks and avoiding legal penalties.
PCI Compliance Services
We help organizations implement secure payment processing solutions, ensuring PCI DSS compliance by providing network security, encryption, vulnerability assessments, and compliance reporting.
Microsoft 365 Services
We offer Microsoft 365 setup, migration, security optimization, and ongoing management, enabling businesses to leverage cloud-based collaboration tools like Teams, SharePoint, and OneDrive while maintaining compliance and security.
Ransomware Removal Services
We provide immediate ransomware removal, system restoration, and threat mitigation services, ensuring your data is recovered and secured to prevent future attacks.
Co-Managed IT Services
We help reduce IT workloads, enhance security, and implement best-in-class IT strategies, ensuring your business stays ahead of evolving technology demands.
Why Organizations Trust Windstar Technologies Inc
- Microsoft AI Cloud Partner
We implement solutions powered by Microsoft's cloud and AI platforms to deliver smarter infrastructure, improved efficiency, and enterprise-grade cybersecurity. - 20+ Years of IT Experience for Associations
We specialize in serving membership-based associations, understanding your systems, security requirements, and funding challenges better than generic IT firms. - Always-On Monitoring & Support
Our team monitors your environment 24/7, identifying and resolving issues before they impact operations.
- Compliance-First Approach
We design every managed service plan with HIPAA, PCI, FTC Safeguards and industry-specific compliance requirements in mind—keeping your data protected and your audits stress-free. - Predictable Flat-Rate IT Services
No hourly surprises. We offer transparent, all-inclusive pricing that allows you to budget with confidence. - A True IT Partner
We don't just keep the lights on—we become an extension of your team, offering long-term strategy, staff training, and support that aligns with your organizational goals.
Frequently Asked Questions About Managed IT Services
What are managed IT services, and how are they different from break/fix support?
Managed IT services provide proactive monitoring, management, and support of your entire IT infrastructure on a monthly plan. Unlike break/fix models that only respond when something breaks, managed services prevent problems before they disrupt your operations, ensuring consistent uptime, better performance, and predictable costs.
How do your managed IT services help with compliance?
We implement tools and practices that align with compliance standards like HIPAA, PCI, FTC Safeguards and industry-specific compliance requirements including secure backups, access control, system monitoring, and detailed documentation. We also help you prepare for audits and maintain up-to-date compliance reports
Can you work alongside our existing internal IT staff?
Yes. We offer Co-Managed IT services, meaning we collaborate with your existing team to provide additional support, resources, and expertise. This allows your internal staff to focus on strategic projects while we handle the day-to-day IT management and support.
What types of organizations do you typically support?
Our primary focus is on membership-driven associations, organizations, and compliance-regulated entities. We understand the tools and platforms these organizations use, and we build our services around their unique needs.
What does onboarding with your managed IT services look like?
Onboarding begins with a Discovery Call to understand your current IT environment, pain points, and goals. We then conduct a full network assessment, identify risks, document systems, and implement a tailored support plan that ensures a seamless transition.
How do you ensure my systems stay secure?
We use a multi-layered cybersecurity strategy that includes endpoint protection, firewall management, threat detection, user access controls, and regular patching. We also provide employee training to reduce risk from phishing and other social engineering attacks.
How do I get started with Windstar Technologies?
The first step is to schedule a Discovery Call with our team. We'll assess your current infrastructure and challenges, then provide a clear plan for how our managed IT services can support your mission.
