When IT Disruptions Stall Your Mission, Everyone Feels the Impact
Technology should never be a barrier to progress. Yet many organizations face recurring IT issues that prevent them from operating at full capacity:
- Unexpected downtime and slow system performance
- Cybersecurity vulnerabilities putting sensitive data at risk
- Unclear compliance strategies for HIPAA, PCI, and FTC Safeguards
- Overwhelmed internal IT teams without the tools or time to scale
- Budget restrictions limiting access to enterprise-grade support
Our managed IT services in Piedmont solve these problems by delivering 24/7 support, secure systems, and cost-effective strategies that allow you to focus on what matters most.
22
Years in Business
300+
Satisfied Customers
1000+
Endpoints Managed
Why Organizations in Piedmont Trust Windstar Technologies Inc
- Microsoft AI Cloud Partner
We use Microsoft's powerful cloud and AI platforms to deliver modern collaboration, data security, and digital transformation solutions that scale with your organization. - 20+ Years Supporting Mission-Focused Organizations
We've spent decades supporting membership-driven associations, advocacy groups, and regulated industries, so we understand the real-world challenges you face and how to overcome them. - Proactive Cybersecurity & Compliance Support
Our managed services include endpoint protection, threat detection, access control, and regulatory alignment with frameworks like HIPAA, PCI, and FTC Safeguards.
- 24/7 Monitoring and Responsive Help Desk
We monitor your systems around the clock and provide immediate support when issues arise—minimizing downtime and maintaining user productivity. - Budget-Friendly, Scalable Solutions
Our flat-rate pricing and modular services ensure that you receive the level of support you need without exceeding your financial constraints.
Our IT Services Include:
Data Backup & Recovery Services
We provide automated, secure backup solutions and disaster recovery planning to ensure business continuity in case of cyberattacks, hardware failures, or natural disasters.
IT Help Desk Services
Our helpdesk support team offers fast, reliable IT assistance, ensuring that your team receives expert guidance and troubleshooting whenever needed.
Outsourced IT Support
We act as your dedicated IT department, handling network management, software updates, cybersecurity, and IT troubleshooting so you can focus on growing your business.
VoIP Phone Systems
Our solutions provide seamless integration, HD voice quality, and advanced call management features, helping businesses enhance collaboration and reduce telecommunication expenses.
Disaster Recovery Planning
We develop customized business continuity plans to ensure fast restoration of critical systems in case of cyberattacks, data loss, or system failures.
Managed IT Services
Our fully managed IT services provide proactive monitoring, cybersecurity protection, and network optimization to ensure your technology infrastructure remains secure and efficient.
Cloud IT Services
We offer secure cloud migration, cloud storage solutions, and cloud application management, allowing organizations to scale efficiently and collaborate from anywhere while ensuring data security and accessibility.
Cybersecurity Services
We provide firewall management, endpoint security, email security, threat detection, and employee cybersecurity training, ensuring your organization remains protected against ransomware, phishing, and data breaches.
IT Compliance Services
We provide compliance-focused IT solutions that help organizations meet HIPAA, PCI, FTC Safeguards, and industry-specific regulatory requirements, reducing security risks and avoiding legal penalties.
PCI Compliance Services
We help organizations implement secure payment processing solutions, ensuring PCI DSS compliance by providing network security, encryption, vulnerability assessments, and compliance reporting.
Microsoft 365 Services
We offer Microsoft 365 setup, migration, security optimization, and ongoing management, enabling businesses to leverage cloud-based collaboration tools like Teams, SharePoint, and OneDrive while maintaining compliance and security.
Ransomware Removal Services
We provide immediate ransomware removal, system restoration, and threat mitigation services, ensuring your data is recovered and secured to prevent future attacks.
Co-Managed IT Services
We help reduce IT workloads, enhance security, and implement best-in-class IT strategies, ensuring your business stays ahead of evolving technology demands.
Frequently Asked Questions About Managed IT Services in Piedmont
What is the difference between managed IT services and break-fix support?
Break-fix support is reactive—you call for help only when something goes wrong. Managed IT services are proactive, offering continuous monitoring, maintenance, and cybersecurity to prevent issues before they disrupt your operations. This approach increases uptime, improves productivity, and lowers long-term IT costs.
Can Windstar support organizations that already have an in-house IT department?
Yes. We offer Co-Managed IT services that allow us to partner with your internal team. Whether you need extra bandwidth, advanced tools, or project-based expertise, we integrate seamlessly with your staff and enhance your internal capabilities.
How does Windstar help with cybersecurity?
Our cybersecurity services include endpoint detection and response (EDR), threat monitoring, firewall management, phishing protection, and user training. We secure your systems from external and internal threats while helping you meet compliance obligations.
What industries do you support in Piedmont?
We serve a range of mission-driven and professional organizations, including membership associations, private institutions, advocacy groups, healthcare-adjacent services, and professional services firms. Each IT strategy is customized to your operational and regulatory needs.
How does your pricing work?
We offer predictable, flat-rate pricing tailored to your organization's size, support needs, and long-term goals. This helps you budget effectively and avoid surprising costs from unexpected repairs or downtime.
How quickly can you respond to IT issues?
Our help desk and monitoring team are available 24/7. Most issues are resolved remotely within minutes. For critical problems, our team initiates immediate triage and resolution to minimize disruption to your operations.
Do you offer Microsoft 365 support and migration?
Yes. We provide full-service Microsoft 365 deployment, migration, user training, and administration. Whether you're moving from a legacy system or optimizing an existing Microsoft 365 environment, we ensure smooth transitions and secure collaboration.
What does onboarding look like for new clients?
Onboarding starts with a Discovery Call, followed by a comprehensive IT assessment. We map your infrastructure, identify vulnerabilities, and create a customized support plan that addresses your goals, risks, and growth trajectory.
