Technology Should Never Be a Barrier to Your Mission
From small inefficiencies to major outages, IT issues can create costly delays and compromise your impact. Common problems we solve include:
- Persistent downtime and outdated systems
- Inadequate cybersecurity protections for members and financial data
- Difficulty meeting compliance requirements (HIPAA, PCI, and FTC Safeguards)
- Lack of in-house IT staff or resources
- Unpredictable IT costs and reactive service models
Our managed IT services in Gainesville are designed to eliminate these pain points through continuous monitoring, strategic planning, and personalized support.
22
Years in Business
300+
Satisfied Customers
1000+
Endpoints Managed
Why Organizations in Gainesville Choose Windstar Technologies Inc
- Microsoft AI Cloud Partner
We leverage Microsoft's cloud and AI technologies to implement modern, secure, and collaborative IT environments, including Microsoft 365, Azure, and Teams. - 20+ Years Supporting Associations
We understand the specific needs of membership-based organizations—from tight budgets and lean staffing to the critical importance of uptime and data security. - Built-In Cybersecurity and Compliance Support
We provide end-to-end security services aligned with HIPAA, PCI, and FTC Safeguards, including access controls, data encryption, backups, and audit readiness.
- 24/7 Monitoring and Help Desk Access
Our team is on call 24/7 to prevent, detect, and resolve IT issues before they affect your operations - ensuring peace of mind around the clock. - Flexible IT Support Plans for Every Stage of Growth
We offer scalable service models that grow with your organization, whether you need full-service outsourcing or co-managed IT support.
Our IT Services Include:
Data Backup & Recovery Services
We provide automated, secure backup solutions and disaster recovery planning to ensure business continuity in case of cyberattacks, hardware failures, or natural disasters.
IT Help Desk Services
Our helpdesk support team offers fast, reliable IT assistance, ensuring that your team receives expert guidance and troubleshooting whenever needed.
Outsourced IT Support
We act as your dedicated IT department, handling network management, software updates, cybersecurity, and IT troubleshooting so you can focus on growing your business.
VoIP Phone Systems
Our solutions provide seamless integration, HD voice quality, and advanced call management features, helping businesses enhance collaboration and reduce telecommunication expenses.
Disaster Recovery Planning
We develop customized business continuity plans to ensure fast restoration of critical systems in case of cyberattacks, data loss, or system failures.
Managed IT Services
Our fully managed IT services provide proactive monitoring, cybersecurity protection, and network optimization to ensure your technology infrastructure remains secure and efficient.
Cloud IT Services
We offer secure cloud migration, cloud storage solutions, and cloud application management, allowing organizations to scale efficiently and collaborate from anywhere while ensuring data security and accessibility.
Cybersecurity Services
We provide firewall management, endpoint security, email security, threat detection, and employee cybersecurity training, ensuring your organization remains protected against ransomware, phishing, and data breaches.
IT Compliance Services
We provide compliance-focused IT solutions that help organizations meet HIPAA, PCI, FTC Safeguards, and industry-specific regulatory requirements, reducing security risks and avoiding legal penalties.
PCI Compliance Services
We help organizations implement secure payment processing solutions, ensuring PCI DSS compliance by providing network security, encryption, vulnerability assessments, and compliance reporting.
Microsoft 365 Services
We offer Microsoft 365 setup, migration, security optimization, and ongoing management, enabling businesses to leverage cloud-based collaboration tools like Teams, SharePoint, and OneDrive while maintaining compliance and security.
Ransomware Removal Services
We provide immediate ransomware removal, system restoration, and threat mitigation services, ensuring your data is recovered and secured to prevent future attacks.
Co-Managed IT Services
We help reduce IT workloads, enhance security, and implement best-in-class IT strategies, ensuring your business stays ahead of evolving technology demands.
Frequently Asked Questions About IT Support in Gainesville, VA
What are managed IT services and how can they benefit my organization?
Managed IT services provide proactive monitoring, maintenance, and technical support to ensure your systems stay up and run smoothly. Instead of reacting to issues, we prevent them—resulting in fewer disruptions, better performance, and predictable monthly costs.
Can Windstar Technologies work with our existing IT department?
Yes. Through Co-Managed IT services, we collaborate with your internal team to provide specialized tools, backup support, cybersecurity oversight, and guidance on infrastructure improvements—allowing your team to focus on strategic projects.
What compliance frameworks do you support?
We help organizations meet and maintain compliance with HIPAA, PCI, and FTC Safeguards by providing secure infrastructure, encrypted backups, audit-ready logging, access control, and regular assessments. We also assist with documentation and security policies.
What cybersecurity services are included?
Our cybersecurity offerings include endpoint protection, firewall configuration, threat detection, email filtering, password management tools, and staff training. These layers of protection help guard your data from internal and external threats.
How quickly do you respond to support requests?
We offer 24/7 monitoring and responsive help desk support. Most issues are resolved remotely within an hour, and urgent issues are prioritized and escalated immediately for rapid resolution.
Do you provide support for Microsoft 365?
Yes. As a Microsoft AI Cloud Partner, we provide full support for Microsoft 365, including migrations, administration, troubleshooting, and training. We also ensure your cloud platform is secure, compliant, and optimized for collaboration.
How do your services fit organizations with smaller budgets?
We specialize in serving budget-conscious organizations by offering affordable, flat-rate pricing plans that scale to meet your specific needs. Our goal is to provide enterprise-grade service without the enterprise-level price tag.
What’s the process to get started with Windstar Technologies?
We begin with a Discovery Call to learn about your current IT setup and goals. Then we will perform an in-depth assessment and deliver a custom IT strategy tailored to your organization's size, compliance needs, and budget.
